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Payment and Refund Policy

I've signed up for a payment plan. what happens next?  

You will receive an invoice from Quickbooks Merchant Services.  Keep an eye out for the first one at least in case it winds up in the Promotions tab or Spam folder.  The invoice will display the total tuition that you owe for the year, but don't be alarmed by this.  This is for your reference.  To pay your invoice, follow the link provided in the e-mail.  You can use a credit card, debit card, or checking account transfer.  The monthly amount will be displayed in a memo on the payment page, and you will pay this amount each month until your invoice is paid in full.  

I can't make my payment on time this month. what should I do?  

If you are going to be late on making a payment, please just send an e-mail to Mat. Photini and notify us about the situation.  Missing more than one payment could result in losing access to your courses.

What is your refund policy?

If you are dissatisfied with the courses for any reason, please contact us first and let us know.  If we are unable to address or resolve your concerns, we will offer you a full tuition refund.

If you need to cancel for other reasons (job loss, illness, or other life-altering circumstances beyond your control), we will refund your tuition for the remainder of the semester.

If you need to withdraw for avoidable reasons which are not directly related to a problem or dissatisfaction with the course, refunds will be negotiated on a case-by-case basis in conversation with the Director.